All Psychiatric Service Sessions Are Available via Telehealth
In response to the COVID-19 outbreak, we now offer telemedicine sessions through our HIPAA and HITECH compliant software
Benefits Of Telehealth Sessions
High Quality Video
Secure Sessions: HIPAA And HITECH Compliant
Therapy From The Comfort Of Your Own Home
Frequently Asked Questions
How does telehealth work?
Once you schedule your appointment, download the Zoom app on your smartphone (Android/IOS), tablet, or PC/MAC at (https://zoom.us/). Using your device’s webcam, you can access your clinician virtually. Prior to your appointment you will receive a message providing you with the unique meeting room number to join your clinician. Some our our clinicians use Doxy.me. We will send you appointment reminders before your appointment with clear instructions on how to access your provider. Please contact us at 845-471-1807 with any questions or issues.
Do I need to reside in New York State?
For your telehealth appointment, you must be residing within New York state. Note there are some exceptions due to individual provider licensing so please give us a call if you have any questions.
Can every session be telehealth?
Depending on your prescriptions, certain appointment may be required to be seen in-person. Please give us a call with any specific questions.
Is telehealth covered by insurance?
Most telehealth sessions are covered the same as our in-person sessions where the same copays and deductibles will apply. Please contact your insurance company to verify your insurance plan benefits. We do require a credit card on file prior to the session.
What is the cost of the session?
Our telehealth sessions do not cost you any more than an in-person session.
Is the session secure?
Yes! Our telehealth sessions are secure and HIPAA and HITECH compliant.
Clearwave Mental Health is the premier psychiatric and TMS treatment center servicing Poughkeepsie, Valhalla, Westchester, New York and the Hudson Valley. Our mission is to provide compassionate, personalized, individualized, and effective mental health care for our community.