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Patient hub

The fastest way to reach Clearwave for appointments, medication refills, billing, forms, telehealth, and care-related questions.

Waiting room with rows of chairs, a water cooler and a Clearwave banner

Not for emergencies. Call 911 or go to the nearest ER. If you are in crisis, call or text 988.

PATIENT SERVICES

Everything you need, 
in one place

Manage my appointment

Confirm, cancel, reschedule, running late, telehealth help.

text us

Form Request

Request a prescription refill

Fill out the form to request a refill of your medication

request refill

Message our care team

Any additional support you may need please send a note to our team.

Form Request

Patient forms

Access intake forms, questionnaires, and required documents.

Access our Form Library

Forms, billing and records

Upload documents

Insurance cards, labs, outside records, school/work forms.

Upload Form

Billing & insurance help

Ask billing questions.

Email Us

Pay My Bill

Pay your bill directly.

Online Bill Pay

Visits and care

Join telehealth visit

Use your clinician's secure waiting room link

Join Visit

Patient Portal

Access here to log into your portal

Follow My Health

In-person arrival check-in

Let us know you've arrived.

Garden City Arrival Form

Hauppauge Arrival Form

Kingston Arrival Form

Latham Arrival Form

Middletown Arrival Form

Nanuet Arrival Form

New Rochelle Arrival Form

Poughkeepsie Arrival Form

Valhalla Arrival Form

TMS / Spravato® support

Questions about scheduling, treatment, authorizations, or TMS/Spravato® support.

Email Us

Help and support

FAQs

Common questions and answers.

View FAQs

If you are an existing Clearwave patient, you can schedule an appointment directly below

Ready to feel like yourself again?

Most new patients are seen within the week.