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Answering Service Update

May 1, 2023

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We are streamlining after hours emergency contact to our clinicians. Our new answering service is using a secured, HIPAA compliant text messaging option which is being used by most medical practices. When you call our office at 845-471-1807 with an after hours urgent message there will be an option to press after the greeting to be routed to our answering service. The service will accept the call and then securely text the message to our covering clinicians with your number and information so that our clinician can respond. Now you will not have to hang up and call again but you can access the answering service directly through our office number. If you have any questions you can speak with our team at 845-471-1807.

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